Join The Team
Work At
Level One
Level One
15+
Classes / week
10+
Expert coaches
3
Fitness areas
1
Community
Front Desk Attendant
The Front Desk Lead Attendant provides day-to-day leadership and operational support for the Level One Fitness front desk team. In addition to performing Front Desk Attendant responsibilities, the Lead helps ensure staff accountability, consistent customer service, accurate check-ins, and completion of daily operational responsibilities.
Key Responsibilities
• Perform all responsibilities of a Front Desk Attendant.
• Serve as the primary point of support for front desk staff during assigned shifts.
• Help train and onboard new Front Desk Attendants.
• Reinforce Level One Fitness policies, procedures, and customer service standards.
• Monitor completion of opening, midday, closing, and hourly duties.
• Ensure members and guests are properly checked in before entering workout areas.
• Assist with resolving basic member concerns and escalate significant issues to management.
• Monitor front desk cleanliness, organization, professionalism, and staff presentation.
• Assist with shift transitions and communicate important information between team members.
• Identify recurring operational issues and report recommendations to the General Manager.
• Support membership sales, tours, lead follow-up, and member retention initiatives.
• Assist management with special projects and facility operations as needed.
Qualifications
• Previous customer service or front desk experience required; fitness industry experience preferred.
• Demonstrated leadership, reliability, and problem-solving skills.
• Strong communication and organizational abilities.
• Ability to enforce policies professionally and consistently.
• Ability to train, coach, and support team members.
Interested in this role? Send your resume and we will be in touch.
Apply
General Manager
The General Manager is responsible for the overall daily operations, staff performance, member experience, facility standards, revenue support, and organizational execution of Level One Fitness. The General Manager provides leadership across departments and ensures that the facility operates safely, efficiently, professionally, and in alignment with company goals.
Key Responsibilities
• Oversee daily facility operations and overall member experience.
• Recruit, onboard, train, supervise, and evaluate employees.
• Establish staff schedules and ensure appropriate facility coverage.
• Hold employees accountable to policies, job responsibilities, and performance expectations.
• Lead staff meetings, training, and operational communications.
• Oversee front desk operations, gym-floor standards, membership services, trainers, and group fitness operations.
• Monitor membership sales, retention, attendance, and operational performance.
• Address escalated member concerns and resolve customer service issues.
• Ensure facility policies are consistently communicated and enforced.
• Monitor facility cleanliness, maintenance, safety, and organization.
• Coordinate vendors, contractors, rentals, events, and facility partnerships.
• Review operational expenses and support budgeting and revenue goals.
• Oversee implementation of marketing, membership, and community initiatives.
• Maintain appropriate records, incident documentation, and operational reports.
• Identify opportunities to improve efficiency, member satisfaction, programming, and revenue.
• Coordinate with ownership regarding organizational priorities, major decisions, staffing, financial performance, and facility needs.
• Represent Level One Fitness professionally with members, partners, vendors, and community stakeholders.
Qualifications
• Management experience in fitness, hospitality, recreation, retail, operations, or a related field.
• Demonstrated leadership and staff-management ability.
• Strong business, organizational, communication, and problem-solving skills.
• Ability to manage multiple departments and priorities simultaneously.
• Experience with membership-based businesses preferred.
• Understanding of fitness facility operations and customer service standards.
Interested in this role? Send your resume and we will be in touch.
Apply
Group Fitness Instructor
The Group Fitness Instructor is responsible for delivering safe, engaging, energetic, and professionally organized group fitness experiences consistent with Level One Fitness standards. Instructors should create an inclusive environment that welcomes participants of varying fitness levels while maintaining appropriate class structure and safety.
Key Responsibilities
• Arrive early enough to prepare the class space and equipment before participants arrive.
• Deliver classes according to the approved schedule and class format.
• Provide an appropriate warm-up, workout progression, and cool-down.
• Demonstrate proper exercise technique and provide clear instructions.
• Offer appropriate modifications for varying fitness levels when applicable.
• Maintain awareness of participant safety throughout class.
• Create an engaging, motivating, and welcoming environment.
• Begin and end classes on time.
• Communicate equipment and station transitions clearly, particularly during high-attendance classes.
• Ensure participants return equipment to its designated location.
• Restore the class area to its required setup after each session.
• Report injuries, incidents, damaged equipment, or facility concerns immediately.
• Maintain required certifications and professional credentials.
• Communicate schedule conflicts or requested substitutions according to Level One Fitness procedures.
• Promote upcoming Level One Fitness classes, programs, and events when appropriate.
• Represent Level One Fitness professionally both inside and outside of scheduled classes.
Qualifications
• Group fitness certification or specialized credential appropriate for the class format preferred or required based on the program.
• CPR/AED certification.
• Strong communication, leadership, and motivational skills.
• Ability to safely manage groups of varying sizes and fitness abilities.
• Reliable, energetic, professional, and committed to providing a high-quality participant experience.
Interested in this role? Send your resume and we will be in touch.
Apply
Gym Attendant
The Gym Attendant is responsible for maintaining a clean, safe, organized, and member-ready fitness environment. This position actively monitors workout areas and ensures equipment, weights, and facility spaces remain properly organized throughout the shift.
Key Responsibilities
• Continuously monitor fitness areas, including the Sportsplex, group fitness areas, and other assigned spaces.
• Re-rack weights, dumbbells, plates, bars, and other equipment throughout the shift.
• Return equipment to designated storage locations.
• Clean and sanitize equipment and high-touch areas.
• Monitor trash, sanitizing wipe stations, and general facility cleanliness.
• Assist members with locating equipment and understanding facility rules.
• Reinforce gym etiquette and equipment policies professionally.
• Identify damaged or unsafe equipment and immediately report concerns to management.
• Assist with room transitions and setups for classes, programs, rentals, and special events.
• Ensure workout spaces are restored to their proper layout after activities.
• Conduct routine facility walkthroughs.
• Support opening and closing duties when assigned.
• Assist the front desk and management team with facility needs as necessary.
Qualifications
• Dependable, punctual, and physically capable of moving fitness equipment.
• Strong attention to cleanliness, safety, and organization.
• Comfortable interacting with members and enforcing facility expectations.
• Fitness facility experience preferred but not required.
Interested in this role? Send your resume and we will be in touch.
Apply
Marketing & Membership Coordinator
The Marketing & Membership Coordinator supports the growth of Level One Fitness by combining membership sales, member engagement, marketing, community outreach, and brand promotion. This position helps convert prospective members into active members while strengthening the visibility and engagement of the Level One Fitness brand.
Key Responsibilities
• Respond to membership inquiries and follow up with prospective members.
• Conduct membership tours and explain membership options, classes, services, and amenities.
• Support new-member onboarding and engagement.
• Maintain and follow up with prospective-member leads.
• Assist with membership retention and re-engagement campaigns.
• Develop and coordinate social media content, promotional campaigns, and marketing initiatives.
• Capture or coordinate photos and videos highlighting classes, trainers, members, events, and facility offerings.
• Promote classes, special events, membership offers, and community initiatives.
• Assist with email, text, digital, and in-facility marketing.
• Coordinate community outreach, partnerships, vendors, and promotional opportunities.
• Monitor basic marketing and membership performance metrics.
• Ensure marketing materials remain consistent with Level One Fitness branding.
• Support website and scheduling-platform updates as assigned.
• Collaborate with trainers and instructors to promote programs and services.
• Assist with special events, activations, and membership drives.
Qualifications
• Experience or education in marketing, communications, sales, business, hospitality, or fitness preferred.
• Strong written and verbal communication skills.
• Comfortable with social media and digital marketing platforms.
• Strong interpersonal and sales skills.
• Organized, creative, proactive, and able to manage multiple priorities.
Interested in this role? Send your resume and we will be in touch.
Apply
Personal Trainer
The Personal Trainer provides professional, safe, and results-driven fitness coaching to Level One Fitness clients. Trainers are expected to represent the Level One Fitness brand professionally while maintaining a safe, organized, and respectful training environment.
Key Responsibilities
• Conduct fitness consultations and assessments.
• Develop individualized training programs based on client goals, experience, and abilities.
• Provide safe and effective personal training sessions.
• Demonstrate proper exercise technique and equipment usage.
• Track client progress and adjust programming as needed.
• Build and maintain a consistent client base.
• Encourage client retention through professional service, communication, and measurable progress.
• Maintain current professional certifications and required credentials.
• Follow all Level One Fitness trainer policies and facility procedures.
• Ensure equipment used during sessions is returned to its designated location.
• Maintain professional boundaries and appropriate communication with clients.
• Work cooperatively with other trainers and communicate regarding shared equipment and training spaces.
• Participate in facility programs, events, or promotional initiatives when appropriate.
• Maintain CPR/AED certification as required.
Qualifications
• Current nationally recognized personal training certification.
• Current CPR/AED certification.
• Knowledge of exercise programming, strength training, cardiovascular conditioning, and safe movement.
• Strong interpersonal, motivational, and communication skills.
• Professional liability insurance when required by Level One Fitness.
Interested in this role? Send your resume and we will be in touch.
Apply